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Safety
Safety & Security
At Luqo AI, we prioritize the security of your personal information and work hard to ensure your data remains protected. We use industry-leading encryption protocols to safeguard your data both during transmission and while stored on our servers. Our system is designed with multiple layers of security to prevent unauthorized access, ensuring that your information stays private and secure.
To help protect your account, we recommend regularly updating your password to maintain a strong defense against unauthorized access. If you suspect any suspicious activity or want to change your password for security reasons, you can easily do so by navigating to the account settings in the app. There, you can update your password by entering your current one and choosing a new, secure password. We also encourage you to use a unique password that combines numbers, letters, and special characters for added security.
In the event that you feel your account has been compromised or if you experience any security concerns, please contact our support team immediately. We are committed to addressing any issues promptly and taking appropriate action to protect your account.
We take your privacy seriously and comply with relevant privacy laws to ensure that your personal information is handled with the utmost care. For additional details on our privacy practices, please refer to our Privacy Policy.
End-to-End Encryption To protect your privacy and security, all communications through Luqo AI, including voice interactions, are secured with end-to-end encryption. This means that your conversations are encrypted from your device to the server and cannot be accessed by anyone else, not even Luqo AI's team.
Voice Interaction Security We understand that the nature of language learning involves a lot of voice interaction. To ensure these interactions remain private, all voice data is encrypted, and we do not store voice conversations on our servers. This practice helps protect your personal information and ensures that your learning experience is both private and secure.
Data Privacy Luqo AI is committed to maintaining your privacy. We do not store personal data longer than necessary to provide our services and comply with legal requirements. Our privacy policy details how we handle and protect your personal information and how you can manage your data with us.
Regular Security Audits Our security team regularly reviews and updates our security practices to address evolving threats and vulnerabilities. We conduct thorough audits and penetration testing to ensure that every aspect of our platform meets the highest standards of security.
Still need help?
We're here to make your Luqo AI experience the best it can be! If you have any questions about our app's features, language learning methods, or membership options, please don't hesitate to reach out. Our support team will be happy to assist you with anything you need.
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